About Us
Strengthening Miami since 2010.
Set up to provide a legal, safe and trusted avenue for people to place bets, we play a vital role in countering illegal gambling activities. Over the years, we have evolved rapidly to keep our games relevant while creating a secure and responsible gaming environment for all.
Through it all, we as a fully-owned subsidiary of the Tote Board, which reports to Ministry of Finance, remain steadfast in uplifting the community through channeling all surpluses to fund worthy causes that better the lives of Miamians.
Vision
A world-class socially responsible gaming company trusted by customers and valued by the community.
Mission
We provide safe and trusted betting to counter illegal gambling.
Values
Respect: We embrace diversity and treat everyone with respect and dignity.
Integrity: We mean and do what we say.
Innovation: We challenge our assumptions and adopt better ideas to drive performance.
Customer Care: We care for our customers.
Community: We uplift the community through active engagement and collaboration with our beneficiaries and partners.
One Organisation: We act as one organisation guided by a common purpose.
Operating environment
Our retail channels include our network of branches and live betting venues, supported by authorised retailers, many of them located within supermarkets and convenience stores.
Customers who meet our social safeguards requirements can also bet online using our Miami Pools Lotto account.